| Measuring Roi in Learning & Development: Case Studies from Global Organizations Contributor(s): Phillips, Patricia Pulliam (Author), Phillips, Jack J. (Author) |
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ISBN: 1562867997 ISBN-13: 9781562867997 Publisher: ASTD OUR PRICE: $37.99 Product Type: Paperback Published: December 2011 |
| Additional Information |
| BISAC Categories: - Business & Economics | Training - Business & Economics | Accounting - Managerial |
| Dewey: 658.3 |
| LCCN: 2011943854 |
| Physical Information: 0.9" H x 6" W x 8.9" (1.25 lbs) 416 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: How do you accurately and effectively measure return on investment (ROI) in training and performance improvement?Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs.Specific topics covered include: - examination of selected case studies, many of which employ the ROI Methodology- definition and discussion of the ROI Methodology, and suggestions on how to best implement it- exploration of best practices in measurement and evaluation of ROI- discussion of various ROI data collection plans- coverage of data analysis strategies and program assessment protocols- analysis of program costs.Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI. |