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Survey Basics
Contributor(s): Phillips, Patricia Pulliam (Author), Phillips, Jack J. (Author), Aaron, Bruce (Author)
ISBN: 1562868098     ISBN-13: 9781562868093
Publisher: ASTD
OUR PRICE:   $28.45  
Product Type: Paperback - Other Formats
Published: May 2013
Qty:
Temporarily out of stock - Will ship within 2 to 5 weeks
Additional Information
BISAC Categories:
- Business & Economics | Training
- Business & Economics | Leadership
- Business & Economics | Mentoring & Coaching
Dewey: 001.43
LCCN: 2012955500
Series: ASTD Training Basics
Physical Information: 0.5" H x 7.5" W x 9.4" (1.15 lbs) 288 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data but many want to build greater skills in asking the right measurement questions the right way. Experts in their field, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron, Survey Basics: A Guide to Developing Surveys and Questionnaires. A must read if you need to develop effective, valid, and reliable surveys. Designed to be a quick, concise crash course on survey development: Design the instrument so that people find it easy to respond to. Ensure positive response rates. Watch for types of errors that can creep into survey results. This book is a tool to help the L&D professional design and administer surveys and questionnaires. It describes the purpose of surveys and questionnaires, types of error that can creep into survey results, and considerations when developing specific survey questions. In addition, it offers advice to ensure positive response rates and how to design the instrument so that people find it easy to respond. The book includes content on validity and reliability, data analysis, and includes a chapter describing approaches to displaying data and reporting results."