| 54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills Contributor(s): Friedman, Nancy (Author) |
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ISBN: 1599962551 ISBN-13: 9781599962559 Publisher: HRD Press OUR PRICE: $18.95 Product Type: Paperback Published: March 2018 |
| Additional Information |
| BISAC Categories: - Business & Economics | Human Resources & Personnel Management - Business & Economics | Customer Relations |
| Dewey: 658.812 |
| LCCN: 2011410626 |
| Physical Information: 0.44" H x 5.98" W x 9.02" (0.62 lbs) 206 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organization. |