Skilled: Why Customer Service is More Than a First Job Contributor(s): Ángel, Alma P. (Author) |
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ISBN: 1636767109 ISBN-13: 9781636767109 Publisher: New Degree Press OUR PRICE: $15.29 Product Type: Paperback Published: April 2021 |
Additional Information |
BISAC Categories: - Business & Economics | Development - General - Business & Economics | Careers - General |
Physical Information: 0.44" H x 5.51" W x 8.5" (0.54 lbs) 206 pages |
Descriptions, Reviews, Etc. |
Publisher Description: Don't let a job in customer service discourage you-let it empower you. Have you ever worked a customer service job thinking it was temporary or unnecessary because it was not your ultimate career choice? What if you found out you were actually developing critical skills during that job that could prove essential to your career path? Skilled: Why Customer Service is More Than Just a First Job will show you how. In this book, you will learn about the soft skills, or transferable skills, people develop when they work in customer service and how those skills are critical throughout one's career. These skills include:
There is value to be found in customer service jobs; the skills you learn there you can take anywhere. If you are looking for a way to stand out as you pursue your future career goals, this book is for you. |