| Associate Call Center Representative (C-4114): Passbooks Study Guide Volume 4114 Contributor(s): National Learning Corporation (Author) |
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ISBN: 1731841140 ISBN-13: 9781731841148 Publisher: Passbooks OUR PRICE: $47.45 Product Type: Paperback Published: November 2018 |
| Additional Information |
| BISAC Categories: - Study Aids | Study Guides |
| Physical Information: 0.4" H x 8.5" W x 11" (0.99 lbs) 186 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The Associate Call Center Representative Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: understanding written information; combining separate pieces of information to form a general conclusion; applying general rules to a specific situation; understanding the order in which things should be done; written communication, including spelling and the ability to create accurate records of information exchanged with caller; and more. |