Bespoke: How to Radically Grow Your Bar and Restaurant Business Through Personalisation Contributor(s): Sitwell, Kamila Laura (Author) |
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ISBN: 1781333343 ISBN-13: 9781781333341 Publisher: Rethink Press OUR PRICE: $16.14 Product Type: Paperback Published: December 2018 |
Additional Information |
BISAC Categories: - Business & Economics | Industries - Hospitality, Travel & Tourism - Business & Economics | Industries - Service - Business & Economics | Industries - Food Industry |
Physical Information: 0.46" H x 5.5" W x 8.5" (0.56 lbs) 214 pages |
Descriptions, Reviews, Etc. |
Publisher Description: One-size-fits-all is dead. A mass-market, standardised approach to hospitality and foodservice, with its cookie- cutter outlet design, people development and menu strategy is not working for your guests anymore. Modern consumers are dissatisfied with uniformity and yearn for empowerment and self-expression. Customisation, personalisation, bespoke and tailored experiences are a growing part of 21st century life. The very pervasiveness of customisation makes the trend what it is today: an expectation. Your guests are in control, they have more choices than ever before, and they command the conversation. Your business just became personal. Read this book to:
Craft your menus to inspire and delight your ever more discerning guests Bespoke will help raise your game in the competitive world of hospitality, providing you with fresh insights needed to steer a course to customer delight, loyalty and ultimately your business success. |
Contributor Bio(s): Sitwell, Kamila Laura: - "Kamila Sitwell is a passionate trend spotter for the UK Eating Out market with thousands following her widely popular blogs, Bespoke.World and DivineEatingOut.com. With a decade of hands-on experience collaborating with hospitality influencers and insight experts, and a background in setting strategies for leading brands, Kamila has become the industry champion for truly bespoke and guest-centric experiences. So much so, she recently launched Kolibri - the world's first bottled soft drink that one can tailor to taste - putting guests in control of their choices and flavours. This time it's personal." |