| The Healthcare Provider's Guide to Investigating and Resolving Patient Grievances Contributor(s): Venn, Lisa (Author) |
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ISBN: 1797866850 ISBN-13: 9781797866857 Publisher: Independently Published OUR PRICE: $15.20 Product Type: Paperback Published: March 2019 |
| Additional Information |
| BISAC Categories: - Law | Medical Law & Legislation |
| Physical Information: 0.31" H x 6" W x 9" (0.45 lbs) 132 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This guidebook provides tools to establish an effective patient grievance program for ambulatory surgical centers, home health agencies, hospice providers, hospitals, and long term care facilities. Tools include policy and procedure checklists, healthcare investigation protocols, resolution strategies, service recovery considerations, and database recommendations. |