| The Complexity of Proceduralized Tasks 2009 Edition Contributor(s): Park, Jinkyun (Author) |
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ISBN: 1848827903 ISBN-13: 9781848827905 Publisher: Springer OUR PRICE: $161.49 Product Type: Hardcover - Other Formats Published: September 2009 |
| Additional Information |
| BISAC Categories: - Technology & Engineering | Industrial Engineering - Technology & Engineering | Quality Control - Technology & Engineering | Project Management |
| Dewey: 620.004 |
| LCCN: 2009933622 |
| Series: Springer Series in Reliability Engineering |
| Physical Information: 0.56" H x 6.14" W x 9.21" (1.06 lbs) 189 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: We think we have scientific knowledge when we know the cause. (Aristotle, Posterior Analytics Book II, Part 11) About 12 years ago, when I was a graduate student, many people were concerned about my Ph. D. topic - investigating the effect of the complexity of procedu- lized tasks on the performance of human operators working in nuclear power plants. Although they agreed with the fact that procedures (especially emergency operating procedures) play a crucial role in securing the safety of nuclear power plants, it was amazing that most of them pointed out a very similar issue: "I cannot understand why operating personnel see any difficulty (or complexity) in condu- ing procedures, because all that they have to do is to follow a simple IF-THEN- ELSE rule as written. " Actually, this issue is closely related to one of the main questions I was recently asked, such as "Don't you think your work is too acad- ic to apply to actual procedures?" or "I guess we don't need to consider the c- plexity of procedures, because we can develop a good procedure using many pr- tical procedure writers' guidelines. Then what is the real contribution of your work?" I absolutely agree with the latter comment. Yes, we can develop a good pro- dure with the support of many practical and excellent guidelines. |