| Warranty Management and Product Manufacture Contributor(s): Murthy, D. N. Prabhakar (Author), Blischke, Wallace R. (Author) |
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ISBN: 1849969647 ISBN-13: 9781849969642 Publisher: Springer OUR PRICE: $132.99 Product Type: Paperback - Other Formats Published: October 2010 |
| Additional Information |
| BISAC Categories: - Technology & Engineering | Industrial Engineering - Technology & Engineering | Industrial Design - Product - Technology & Engineering | Quality Control |
| Dewey: 620 |
| Series: Springer Series in Reliability Engineering |
| Physical Information: 0.67" H x 6.14" W x 9.21" (1.00 lbs) 302 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world's leading experts in warranty management. |