| Learning To Run - A Guide To Business Process Re-engineering Contributor(s): Broadbent, David (Author) |
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ISBN: 1908596902 ISBN-13: 9781908596901 Publisher: Grosvenor House Publishing Limited OUR PRICE: $16.14 Product Type: Paperback Published: January 2012 |
| Additional Information |
| BISAC Categories: - Business & Economics | Development - General - Business & Economics | Structural Adjustment |
| Dewey: 658.406 |
| Physical Information: 0.5" H x 5.5" W x 8.5" (0.62 lbs) 218 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book. |