| Information Technology for Knowledge Management Contributor(s): Borghoff, Uwe M. (Editor), Holtshouse, D. K. (Foreword by), Pareschi, Remo (Editor) |
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ISBN: 3642083560 ISBN-13: 9783642083563 Publisher: Springer OUR PRICE: $52.24 Product Type: Paperback - Other Formats Published: December 2010 |
| Additional Information |
| BISAC Categories: - Computers | Information Technology - Computers | User Interfaces - Computers | Social Aspects |
| Dewey: 004 |
| Physical Information: 0.52" H x 6.14" W x 9.21" (0.78 lbs) 232 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: As we approach the beginning of the 21 st century, we are beginning to see the emer- gence of knowledge management as a natural evolution of the focus and importance of quality in the 1980s and reengineering in the I 990s. Quality placed a huge em- phasis on getting all employees to use their brainpower better. Reengineering em- phasized the use of technology to streamline business processes and take out costs. With the lessons of quality and reengineering firmly embedded in our everyday op- erations (continual cost containment and higher quality is a way of life), businesses are now turning their attention to growth. Growth is a common pursuit. Customers are calling for it. Financial markets are calling for it. Employees are asking for it because they want an exciting and stimu- lating environment in which to work. If a business doesn't grow, it will eventually die because knowledge workers ofthe 21 st century won't want to work with or for a business that's not growing. Skilled workers have plenty of options to choose from as demand for knowledge workers escalates around the world. |