| Stakeholder Integration in Service Innovation 2018 Edition Contributor(s): Jonas, Julia M. (Author) |
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ISBN: 3658194626 ISBN-13: 9783658194628 Publisher: Springer Gabler OUR PRICE: $52.24 Product Type: Paperback Published: September 2017 |
| Additional Information |
| BISAC Categories: - Business & Economics | Information Management - Business & Economics | Management - General - Computers | Management Information Systems |
| Dewey: 650 |
| Series: Markt- Und Unternehmensentwicklung Markets and Organisations |
| Physical Information: 0.49" H x 5.83" W x 8.27" (0.62 lbs) 206 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: Julia M. Jonas examines stakeholder integration and its' dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its' complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders. |
