| Information Systems: People, Organizations, Institutions, and Technologies: Itais: The Italian Association for Information Systems 2010 Edition Contributor(s): D'Atri, Alessandro (Editor), Saccà, Domenico (Editor) |
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ISBN: 3790821470 ISBN-13: 9783790821475 Publisher: Physica-Verlag OUR PRICE: $161.49 Product Type: Hardcover - Other Formats Published: November 2009 |
| Additional Information |
| BISAC Categories: - Computers | Management Information Systems - Computers | Information Technology - Computers | Electronic Commerce (see Also Headings Under Business & Economics - E-comme |
| Dewey: 004 |
| LCCN: 2009929698 |
| Physical Information: 1.31" H x 6.14" W x 9.21" (2.24 lbs) 576 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: 1 2 D. Avison andS. Conger Wewerehonoredtobeaskedtoopenthe5thConferenceoftheItalianChapterof theAssociationforInformationSystems(ItAIS)inPariswhichtookplaceovertwo daysinDecember2008. Thegoalofthechapteristopromotetheexchangeof ideas, experiences, andknowledgeamongscholarsandprofessionalsengagedin thedevelopment, management, anduseofinformationandcommunicationss- temsandtechnology. Thisconferencewasoneofaround30conferences, consortia andworkshopsthattookplaceimmediatelybeforetheInternationalConferencein InformationSystems(ICIS2008). AsPresidentoftheAISandtheVice-PresidentAISforChaptersandSpecial InterestGroups, wewereparticularlydelightedtoparticipateastheItalianChapter oftheAIShasprovensosuccessful. Howeverwewerenotreadyfortheexcellent attendance and outstanding presentations that are re?ected in this volume that represents the best of the conference. Further, the conference highlighted both researchandpractice. Toooften, conferencesinISdonotevidencetheimpactof research on practice. The conference chairs, Alessandro D'Atri and Domenico Sacca, alongwiththeorganizingandprogramcommittees, deserveourgratitude forthesuccessoftheeventandtheexcellenceofthisvolume. TheconferencetracksthatincludedE-ServicesinPublicandPrivateSectors, Governance, MetricsandEconomicsofIT, InformationandKnowledgeMana- ment, ISDevelopmentandDesignMethodologies, ISTheoryandResearchMe- odologies, LegalandethicalaspectsofIS, NewthemesandfrontiersinISStudies, Organizational change and Impact of IT, Human Computer Interaction and the StrategicroleofIS, notonlyprovideacrosssectionofItalianresearchinISbut researchinISmoregenerally. Itiscommonthatourresearchinformsourcla- rooms, andifthisconferenceisanyevidence, ItalianITprogramsshould?ourish. ItisimportantfortheAISthatregionalandcountrygroupsarefosteredandgrow asthishelpstoensurethatthedisciplinedevelopsnewideasandisin?uencedby diverseresearchandscholarshipcontributions. TheItalianchapterisamodelfor 1 PresidentoftheAIS2008-2009, ESSECBusinessSchool, France, avi-son@essec. fr 2 AISVicePresidentSIGsandChapters2007-2010, UniversityofDallas, USA, sconger@aol. com v vi Foreword chaptersuccessandwehopetheItalianchaptercanhelpleadthewayindeveloping regionalgroupsaswell. Inexaminingthisvolume, thereadermightaskwhether thereissomethingdifferentaboutItalianresearchand, moregenerally, research fromtheMediterraneanarea(thereisafourthMediterraneanConferenceinInf- mationSystems(MCIS)inAthensinOctober2009). Thisvolumeofpapersisa goodplacetostartansweringthatquestion. Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 AlessandroD'AtriandDomenicoSacca PartI E-ServicesinPublicandPrivateSectors InformationTechnology, MarketingandOrganizationalFactor inCorporatee-banking: AQualitativeResearch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 DanielaPettinao TheRoleofCustomerInvolvementinLibraryE?services . . . . . . . . . . . . . . . . . . 15 AdaScupolaandHanneWesthNicolajsen TechnologyasaToolofTransformation: e-Cities andtheRuleofLaw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 JohnM. EgerandAndreaMaggipinto UserRealitiesandtheFutureofe-governmentServices . . . . . . . . . . . . . . . . . . . . 31 KonstadinosKutsikosandGerasimosKontos TheUseofWebServicesforInclusiveDecisionProcess: TowardstheEnhancementofe-Democracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 FrancescaCabiddu |
