| Information Systems: People, Organizations, Institutions, and Technologies: Itais: The Italian Association for Information Systems 2010 Edition Contributor(s): D'Atri, Alessandro (Editor), Saccà, Domenico (Editor) |
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ISBN: 3790829005 ISBN-13: 9783790829006 Publisher: Physica-Verlag OUR PRICE: $161.49 Product Type: Paperback - Other Formats Published: November 2014 |
| Additional Information |
| BISAC Categories: - Computers | Management Information Systems - Computers | Information Technology - Computers | Electronic Commerce (see Also Headings Under Business & Economics - E-comme |
| Dewey: 004 |
| Physical Information: 1.22" H x 6.14" W x 9.21" (1.84 lbs) 576 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: asthishelpstoensurethatthedisciplinedevelopsnewideasandisin?uencedby diverseresearchandscholarshipcontributions. TheItalianchapterisamodelfor 1 PresidentoftheAIS2008 2009, ESSECBusinessSchool, France, avi-son@essec. fr 2 AISVicePresidentSIGsandChapters2007 2010, UniversityofDallas, USA, sconger@aol. com v vi Foreword chaptersuccessandwehopetheItalianchaptercanhelpleadthewayindeveloping regionalgroupsaswell. Inexaminingthisvolume, thereadermightaskwhether thereissomethingdifferentaboutItalianresearchand, moregenerally, research fromtheMediterraneanarea(thereisafourthMediterraneanConferenceinInf- mationSystems(MCIS)inAthensinOctober2009). Thisvolumeofpapersisa goodplacetostartansweringthatquestion. Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 AlessandroD AtriandDomenicoSacca PartI E-ServicesinPublicandPrivateSectors InformationTechnology, MarketingandOrganizationalFactor inCorporatee-banking: AQualitativeResearch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 DanielaPettinao TheRoleofCustomerInvolvementinLibraryE?services . . . . . . . . . . . . . . . . . . 15 AdaScupolaandHanneWesthNicolajsen TechnologyasaToolofTransformation: e-Cities andtheRuleofLaw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 JohnM. EgerandAndreaMaggipinto UserRealitiesandtheFutureofe-governmentServices . . . . . . . . . . . . . . . . . . . . 31 KonstadinosKutsikosandGerasimosKontos TheUseofWebServicesforInclusiveDecisionProcess: TowardstheEnhancementofe-Democracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 FrancescaCabiddu TheChallengesofe-governmentEvaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 MaddalenaSorrentino IntegrationofDifferentOrganizationsandStakeholders inE-servicesDesignandImplementation: theCase oftheSpiderCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 MariaChiaraDiGuardoandIoneZuccarello vii viii Contents B2GElectronicInvoicingasEnforcedHighImpact Service: OpenIssues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 PietroLucaAgostiniandRaffaellaNaggi NetworkOutcomeasTriggerfortheEvolutionofaDesign Network: CoordinationProcessesBetweenActors andObjects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 FrancescoBoliciandFrancescoVirili GovernanceandOrganizationalAspectsofanExperimental GroupwareintheItalianPublicAdministrationtoSupport Multi-InstitutionalPartnerships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 NunzioCasalinoandMauroDraoli BusinessProcessModellingWithintheCycleofContinuous Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 LindaPacicco, AurelioRavarini, andFedericoPigni InformationExtractionfromMultimediaDocuments fore-GovernmentApplications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 F. Amato, A. Mazzeo, V. Moscato, andA. Picariello PartII Governance, MetricsandEconomicsofIT OperationsStrategyofSmallSoftwareFirmsUsingOpen SourceSoftware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 BernhardGlatt, AlbertoSillitti, andGiancarloSucci ITValueinPublicAdministrations: AModelProposal fore-Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 AlessioMariaBracciniandTommasoFederici ValueAssessmentofEnterpriseContentManagement Systems: AProcess-OrientedApproach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 J. vomBrocke, A. Simons, C. Sonnenberg, P. L. Agostini, andA. Zardini AMaintenanceMetricModelforOpenSourceGovernance . . . . . . . . . . . . . 139 PasqualeArdimento, GiovanniBruno, DaniloCaivano, andMartaCimitile KeyPerformanceIndicatorstoRelateKnowledge GovernancewithKnowledgeProcess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 P. Ardimento, M. T. Baldassarre, M. Cimitile, andG. Mastelloni Contents ix MeasuringDataQualityWhenApplyingDataSwappingand Perturbation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 G. CanforaandC. A. Visaggio VirtualEnterpriseTransactions: ACostModel . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 A. D AtriandA. Motro PartIII InformationandKnowledgeManagement EffectiveStorageofSemanticWebData. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 RobertoDeVirgilio, PierluigiDelNostro, GiorgioGianforme, StefanoPaolozzi, andRiccardoTorlone AReferenceArchitectureforSemanticKnowledge Coordination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 S. Castano, A. Ferrara, andS. Montanelli Service-BasedNetworkedCollaboration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 DevisBianchini, ValeriaDeAntonellis, andMicheleMelchiori HowtoExploitDataMiningWithoutBecomingAwareofit . . . . . . . . . . . . . 203 N. Ciaramella, andA. Albano AMethodologicalApproachtoEnableCooperative ProcessDesignThroughWebServices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 D. Bianchini, C. Cappiello, V. DeAntonellis, andB. Pernici TowardanEffectiveandEf?cientQueryProcessing intheNeP4BProject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
