| Generalist Telephone Counselling and Social Indicators Contributor(s): Watson, Robert (Author) |
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ISBN: 3843352585 ISBN-13: 9783843352581 Publisher: LAP Lambert Academic Publishing OUR PRICE: $81.05 Product Type: Paperback Published: September 2010 |
| Additional Information |
| BISAC Categories: - Social Science | Research |
| Physical Information: 0.91" H x 6" W x 9" (1.31 lbs) 408 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This doctoral project investigates the potential for call data from Lifeline - a generalist telephone counselling and referral service in Australia - to be used as valid and reliable social indicators of health. It presents a detailed descriptive summary and analysis of Lifeline's national call data. The work presents a model of generalist telephone counselling and referral use and a new indicator of social need, which is proposed to reflect a community's capacity to provide social support to some of its most socially isolated residents. |