| OECD Public Governance Reviews Together for Better Public Services: Partnering with Citizens and Civil Society Contributor(s): Oecd Publishing (Author) |
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ISBN: 9264118810 ISBN-13: 9789264118812 Publisher: Org. for Economic Cooperation & Development OUR PRICE: $33.25 Product Type: Paperback - Other Formats Published: September 2011 * Not available - Not in print at this time * |
| Additional Information |
| BISAC Categories: - Political Science | Public Policy - Social Services & Welfare - Political Science | Public Policy - Social Policy - Political Science | American Government - General |
| Dewey: 353 |
| LCCN: 2011509102 |
| Physical Information: 0.25" H x 6.14" W x 9.21" (0.39 lbs) 120 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: This report analyses the partnerships that governments form with citizens, users and CSOs in order to innovate and deliver improved public service outcomes. These approaches can offer creative policy responses that enable governments to provide better public services in times of fiscal constraints. Although co production and citizens' involvement are still in the developmental stage in many countries, early efforts appear to lead to cost reductions, better service quality and improved user satisfaction. This report identifies the risks of citizen and user involvement in service delivery, and the barriers that must be overcome to make these models work. Top-level political commitment, adequate public sector capacity, and aligned financial incentives are the key factors for success. "Co-production is attracting increasing interest among scholars and practitioners alike. This report, which offers a comprehensive survey of existing practice across OECD countries, is a valuable contribution to our understanding of the state of play internationally." -Professor John Alford, Australia and New Zealand School of Government, (author, Engaging Public Sector Clients: From Service-Delivery to Co-Production, Palgrave Macmillan, 2009 |