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(4 items found)
Title
Author / Artist
Prod Type
ISBN/ISBN-13
or UPC
Pub
Date
Price
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
Sasser, W. Earl
Hardcover
0684832569 /
9780684832562
04/1997
$29.25
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
Sasser, W. Earl, Jr.
Paperback
1476799989 /
9781476799988
10/2014
$23.74
The Well Path Lib/E: Lose 20 Pounds, Reverse the Aging Process, Change Your Life
Heskett, Jame
Compact Disc
1504696263 /
9781504696265
03/2016
$44.99
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (16pt Large Print Edition)
Heskett, James L.
Paperback
0369312651 /
9780369312655
09/2015
$36.89
(4 items found)