Complaints and Grievances in Psychotherapy: A Handbook of Ethical Practice Contributor(s): Barnes, Fiona Palmer (Author), Palmer Barnes, Fiona (Author) |
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ISBN: 0415152518 ISBN-13: 9780415152518 Publisher: Routledge OUR PRICE: $42.70 Product Type: Paperback - Other Formats Published: May 1998 Annotation: This up-to-date and comprehensive handbook guides the reader, step-by-step, through all aspects of complaints and grievance management. It includes useful addresses, current codes of ethics from the major organizations, protocols and sample letters. |
Additional Information |
BISAC Categories: - Psychology | Psychotherapy - General - Psychology | Mental Health |
Dewey: 616.891 |
LCCN: 98018079 |
Physical Information: 0.69" H x 5.52" W x 8.52" (0.73 lbs) 208 pages |
Descriptions, Reviews, Etc. |
Publisher Description: What is good practice when handling a complaint? What is the ethical basis of such practice? Fiona Palmer-Barnes pays equal attention to both these issues which are essential for psychotherapists and counsellors practising today. |