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This story is about possibility. It describes the journey of a young woman diagnosed with a mental health issue, given a monthly disability benefit, and told she will never work again. Despite this, she eventually has a twenty-seven-year full-time career in mental health. She is supported by a phenomenal psychiatrist who often backs her client's stubborn but convincing moves. As the title indicates, this is all about turning bad to good or negative to positive, and it features a long-term career--empowering disabled individuals--in the way some people had empowered her. For example, this book exists because an EAP counselor insisted she write it. (Yes, sometimes Cheryl really does do what she is told ) This is a story for all education departments dealing with human psychology, sociology, or disability, and it may very well generate a discussion well beyond Canadian borders.