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SugarCRM For Dummies
Contributor(s): Fredricks (Author)
ISBN: 047038462X     ISBN-13: 9780470384626
Publisher: John Wiley & Sons
OUR PRICE:   $31.49  
Product Type: Paperback - Other Formats
Published: November 2008
Qty:
Annotation: "SugarCRM For Dummies" is perfect for anyone who is interested in installing and getting going with SugarCRM, but doesn't quite know where to start. The book focuses on SugarCRM CE (the freely downloadable version of the software that supports up to five users) and helps small and medium-sized businesses implement the software. End users who are using the software will also find out how to not only use the software, but actually improve their sales performance by getting the most out of it. Sprinkled with expert tips and tricks, this accurate, accessible text allows you to get up-to-speed on SugarCRM quickly.

Series features: The "For Dummies" series is recognizable in technology publishing for its accuracy, plain-English explanations, and friendly tone. Featuring authors who are subject-matter experts and great communicators, For Dummies makes the task of learning new software fun and easy!
Additional Information
BISAC Categories:
- Computers | Enterprise Applications - General
Dewey: 658
Series: For Dummies
Physical Information: 0.8" H x 7.3" W x 9.1" (1.15 lbs) 360 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
SugarCRM is an innovative customer relationship management software solution that enhances your company's marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. SugarCRM For Dummies will show you to take advantage of this free, open source CRM application to boost your sales and please your customers.

This guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You'll first learn how to install SugarCRM, customize user preferences, create databases, and import contacts from other software. Next, you'll discover how to extend SugarCRM's capabilities to meet needs unique to your business. You'll also find out how to:

  • Schedule appointments, link them to records and notes, and organize your sales opportunities
  • Build campaigns, track their success, and grow your contact list with Web-to-lead forms
  • Manage customer issues and forums to exterminate software bugs
  • Send e-newsletters and automate customer e-mail communication with templates
  • Take advantage of a complete recipe book for SugarCRM administrators
  • Improve sales performance with SugarCRM
  • Provide great service to your customers
  • Develop searchable libraries and FAQs
  • Create and share documents

SugarCRM For Dummies will get you quickly up to speed on this customer relationship management software so you can enhance your business.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.