| Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work Contributor(s): Baladacchino, Godfrey (Author) |
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ISBN: 1138880647 ISBN-13: 9781138880641 Publisher: Routledge OUR PRICE: $43.69 Product Type: Paperback - Other Formats Published: April 2015 |
| Additional Information |
| BISAC Categories: - Business & Economics | International - General - Business & Economics | Labor - Business & Economics | Industries - Hospitality, Travel & Tourism |
| Dewey: 338.479 |
| Physical Information: 288 pages |
| Descriptions, Reviews, Etc. |
| Publisher Description: The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action. |