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Title |
Author / Artist |
Prod Type |
ISBN/ISBN-13 or UPC |
Pub Date |
Price |
| | Service Charter & Standards | Zairi, Professor Mohamed | Paperback | 1077166893 / 9781077166899 | 06/2019 | $28.45 |
| | Making Integrity Licence to Practice Leadership | Zairi, Professor Mohamed | Paperback | 1794037926 / 9781794037922 | 01/2019 | $28.45 |
| | A Seamless Delivery Process (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076913091 / 9781076913098 | 06/2019 | $28.45 |
| | Managing People Results | Zairi, Professor Mohamed | Paperback | 1070537713 / 9781070537719 | 05/2019 | $28.45 |
| | The Empowered Customer in a Smart World | Zairi, Professor Mohamed | Paperback | 1077341180 / 9781077341180 | 07/2019 | $28.45 |
| | Super Excellence: The path to Sustainable Superior Performance (Quality 4.0) | Zairi, Mohamed | Paperback | 1726788652 / 9781726788656 | 10/2018 | $42.70 |
| | Customer Insight (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077075073 / 9781077075078 | 06/2019 | $28.45 |
| | Managing Integrated Performance Results | Zairi, Professor Mohamed | Paperback | 1070529478 / 9781070529479 | 05/2019 | $28.45 |
| | Great Relationships with Customers through Effective Communication (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1080261354 / 9781080261352 | 07/2019 | $28.45 |
| | A Best Practice Model (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076804586 / 9781076804587 | 06/2019 | $28.45 |
| | Growing Human Capital | Zairi, Professor Mohamed | Paperback | 1793993092 / 9781793993090 | 01/2019 | $28.45 |
| | Managing Learning, Creativity and Innovation | Zairi, Professor Mohamed | Paperback | 1099327261 / 9781099327261 | 05/2019 | $28.45 |
| | Channel Management (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076998224 / 9781076998224 | 06/2019 | $28.45 |
| | Customer Experience Measurement (Service Excellence) | Zairi, Professor Mohamed | Paperback | 108027149X / 9781080271498 | 07/2019 | $28.45 |
| | Leading into the Future through Excellence: An Assessment Guide (Quality 4.0) | Zairi, Professor Mohamed | Paperback | 1796815977 / 9781796815979 | 02/2019 | $42.70 |
| | Leadership of Excellence Explained | Zairi, Professor Mohamed | Paperback | 1793276862 / 9781793276865 | 01/2019 | $28.45 |
| | The Relationship Dimension (Customer Empathy) | Zairi, Professor Mohamed | Paperback | 1688173463 / 9781688173460 | 08/2019 | $28.45 |
| | Emphasising Stakeholder Orientation | Zairi, Professor Mohamed | Paperback | 1795046821 / 9781795046824 | 01/2019 | $28.45 |
| | Managing Key Organisational Results | Zairi, Professor Mohamed | Paperback | 1070475483 / 9781070475486 | 05/2019 | $28.45 |
| | The Partnership Dimension | Zairi, Professor Mohamed | Paperback | 1086792815 / 9781086792812 | 08/2019 | $28.45 |
| | Fuelling Innovative Thinking | Zairi, Professor Mohamed | Paperback | 1794492852 / 9781794492851 | 01/2019 | $28.45 |
| | Building Organisational Capability | Zairi, Professor Mohamed | Paperback | 1793925534 / 9781793925534 | 01/2019 | $28.45 |
| | Implementing Risk Management | Zairi, Professor Mohamed | Paperback | 1794317279 / 9781794317277 | 01/2019 | $28.45 |
| | Managing Society Results | Zairi, Professor Mohamed | Paperback | 1070466271 / 9781070466279 | 05/2019 | $28.45 |
| | Citizen Centricity through Connectivity | Zairi, Professor Mohamed | Paperback | 107700267X / 9781077002678 | 06/2019 | $28.45 |
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