|
|
Title |
Author / Artist |
Prod Type |
ISBN/ISBN-13 or UPC |
Pub Date |
Price |
| ![](thumb.php?src=products/107/9781077166899.jpg&wmax=80&hmax=80) | Service Charter & Standards | Zairi, Professor Mohamed | Paperback | 1077166893 / 9781077166899 | 06/2019 | $28.45 |
| ![](thumb.php?src=products/179/9781794037922.jpg&wmax=80&hmax=80) | Making Integrity Licence to Practice Leadership | Zairi, Professor Mohamed | Paperback | 1794037926 / 9781794037922 | 01/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781076913098.jpg&wmax=80&hmax=80) | A Seamless Delivery Process (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076913091 / 9781076913098 | 06/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781070537719.jpg&wmax=80&hmax=80) | Managing People Results | Zairi, Professor Mohamed | Paperback | 1070537713 / 9781070537719 | 05/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781077341180.jpg&wmax=80&hmax=80) | The Empowered Customer in a Smart World | Zairi, Professor Mohamed | Paperback | 1077341180 / 9781077341180 | 07/2019 | $28.45 |
| ![](thumb.php?src=products/172/9781726788656.jpg&wmax=80&hmax=80) | Super Excellence: The path to Sustainable Superior Performance (Quality 4.0) | Zairi, Mohamed | Paperback | 1726788652 / 9781726788656 | 10/2018 | $42.70 |
| ![](thumb.php?src=products/107/9781077075078.jpg&wmax=80&hmax=80) | Customer Insight (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077075073 / 9781077075078 | 06/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781070529479.jpg&wmax=80&hmax=80) | Managing Integrated Performance Results | Zairi, Professor Mohamed | Paperback | 1070529478 / 9781070529479 | 05/2019 | $28.45 |
| ![](thumb.php?src=products/108/9781080261352.jpg&wmax=80&hmax=80) | Great Relationships with Customers through Effective Communication (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1080261354 / 9781080261352 | 07/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781076804587.jpg&wmax=80&hmax=80) | A Best Practice Model (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076804586 / 9781076804587 | 06/2019 | $28.45 |
| ![](thumb.php?src=products/179/9781793993090.jpg&wmax=80&hmax=80) | Growing Human Capital | Zairi, Professor Mohamed | Paperback | 1793993092 / 9781793993090 | 01/2019 | $28.45 |
| ![](thumb.php?src=products/109/9781099327261.jpg&wmax=80&hmax=80) | Managing Learning, Creativity and Innovation | Zairi, Professor Mohamed | Paperback | 1099327261 / 9781099327261 | 05/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781076998224.jpg&wmax=80&hmax=80) | Channel Management (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076998224 / 9781076998224 | 06/2019 | $28.45 |
| ![](thumb.php?src=products/108/9781080271498.jpg&wmax=80&hmax=80) | Customer Experience Measurement (Service Excellence) | Zairi, Professor Mohamed | Paperback | 108027149X / 9781080271498 | 07/2019 | $28.45 |
| ![](thumb.php?src=products/179/9781796815979.jpg&wmax=80&hmax=80) | Leading into the Future through Excellence: An Assessment Guide (Quality 4.0) | Zairi, Professor Mohamed | Paperback | 1796815977 / 9781796815979 | 02/2019 | $42.70 |
| ![](thumb.php?src=products/179/9781793276865.jpg&wmax=80&hmax=80) | Leadership of Excellence Explained | Zairi, Professor Mohamed | Paperback | 1793276862 / 9781793276865 | 01/2019 | $28.45 |
| ![](thumb.php?src=products/168/9781688173460.jpg&wmax=80&hmax=80) | The Relationship Dimension (Customer Empathy) | Zairi, Professor Mohamed | Paperback | 1688173463 / 9781688173460 | 08/2019 | $28.45 |
| ![](thumb.php?src=products/179/9781795046824.jpg&wmax=80&hmax=80) | Emphasising Stakeholder Orientation | Zairi, Professor Mohamed | Paperback | 1795046821 / 9781795046824 | 01/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781070475486.jpg&wmax=80&hmax=80) | Managing Key Organisational Results | Zairi, Professor Mohamed | Paperback | 1070475483 / 9781070475486 | 05/2019 | $28.45 |
| ![](thumb.php?src=products/108/9781086792812.jpg&wmax=80&hmax=80) | The Partnership Dimension | Zairi, Professor Mohamed | Paperback | 1086792815 / 9781086792812 | 08/2019 | $28.45 |
| ![](thumb.php?src=products/179/9781794492851.jpg&wmax=80&hmax=80) | Fuelling Innovative Thinking | Zairi, Professor Mohamed | Paperback | 1794492852 / 9781794492851 | 01/2019 | $28.45 |
| ![](thumb.php?src=products/179/9781793925534.jpg&wmax=80&hmax=80) | Building Organisational Capability | Zairi, Professor Mohamed | Paperback | 1793925534 / 9781793925534 | 01/2019 | $28.45 |
| ![](thumb.php?src=products/179/9781794317277.jpg&wmax=80&hmax=80) | Implementing Risk Management | Zairi, Professor Mohamed | Paperback | 1794317279 / 9781794317277 | 01/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781070466279.jpg&wmax=80&hmax=80) | Managing Society Results | Zairi, Professor Mohamed | Paperback | 1070466271 / 9781070466279 | 05/2019 | $28.45 |
| ![](thumb.php?src=products/107/9781077002678.jpg&wmax=80&hmax=80) | Citizen Centricity through Connectivity | Zairi, Professor Mohamed | Paperback | 107700267X / 9781077002678 | 06/2019 | $28.45 |
|
|
|