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|
Title |
Author / Artist |
Prod Type |
ISBN/ISBN-13
or UPC |
Pub
Date |
Price |
|  | The Relationship Dimension (Customer Empathy) | Zairi, Professor Mohamed | Paperback | 1688173463 /
9781688173460 | 08/2019 | $28.45 |
|  | The Partnership Dimension | Zairi, Professor Mohamed | Paperback | 1086792815 /
9781086792812 | 08/2019 | $28.45 |
|  | The Emotional Attachment Dimension (Customer Empathy) | Zairi, Professor Mohamed | Paperback | 1088404693 /
9781088404690 | 08/2019 | $28.45 |
|  | The Empowered Customer in a Smart World | Zairi, Professor Mohamed | Paperback | 1077341180 /
9781077341180 | 07/2019 | $28.45 |
|  | Great Relationships with Customers through Effective Communication (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1080261354 /
9781080261352 | 07/2019 | $28.45 |
|  | Customer Experience Measurement (Service Excellence) | Zairi, Professor Mohamed | Paperback | 108027149X /
9781080271498 | 07/2019 | $28.45 |
|  | Right Design for Perfect Delivery (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1080341382 /
9781080341382 | 07/2019 | $28.45 |
|  | Service Charter & Standards | Zairi, Professor Mohamed | Paperback | 1077166893 /
9781077166899 | 06/2019 | $28.45 |
|  | A Seamless Delivery Process (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076913091 /
9781076913098 | 06/2019 | $28.45 |
|  | Customer Insight (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077075073 /
9781077075078 | 06/2019 | $28.45 |
|  | A Best Practice Model (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076804586 /
9781076804587 | 06/2019 | $28.45 |
|  | Channel Management (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076998224 /
9781076998224 | 06/2019 | $28.45 |
|  | Citizen Centricity through Connectivity | Zairi, Professor Mohamed | Paperback | 107700267X /
9781077002678 | 06/2019 | $28.45 |
|  | Innovation in Service Delivery (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077082193 /
9781077082199 | 06/2019 | $28.45 |
|  | Costing and Efficiency Measurement (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077057032 /
9781077057036 | 06/2019 | $28.45 |
|  | Building the Right Capacity for Sustainable Delivery (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076981178 /
9781076981172 | 06/2019 | $28.45 |
|  | Managing People Results | Zairi, Professor Mohamed | Paperback | 1070537713 /
9781070537719 | 05/2019 | $28.45 |
|  | Managing Integrated Performance Results | Zairi, Professor Mohamed | Paperback | 1070529478 /
9781070529479 | 05/2019 | $28.45 |
|  | Managing Learning, Creativity and Innovation | Zairi, Professor Mohamed | Paperback | 1099327261 /
9781099327261 | 05/2019 | $28.45 |
|  | Managing Key Organisational Results | Zairi, Professor Mohamed | Paperback | 1070475483 /
9781070475486 | 05/2019 | $28.45 |
|  | Managing Society Results | Zairi, Professor Mohamed | Paperback | 1070466271 /
9781070466279 | 05/2019 | $28.45 |
|  | People | Zairi, Professor Mohamed | Paperback | 1098547802 /
9781098547806 | 05/2019 | $28.45 |
|  | Managing Customer Results | Zairi, Professor Mohamed | Paperback | 1096884372 /
9781096884378 | 05/2019 | $28.45 |
|  | Processes, Products and Services | Zairi, Professor Mohamed | Paperback | 1070545619 /
9781070545615 | 05/2019 | $28.45 |
|  | Strategy | Zairi, Professor Mohamed | Paperback | 1070539473 /
9781070539478 | 05/2019 | $28.45 |
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