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Title |
Author / Artist |
Prod Type |
ISBN/ISBN-13 or UPC |
Pub Date |
Price |
| | A Best Practice Model (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076804586 / 9781076804587 | 06/2019 | $28.45 |
| | A Seamless Delivery Process (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076913091 / 9781076913098 | 06/2019 | $28.45 |
| | Achieving Brand Dominance | Zairi, Professor Mohamed | Paperback | 1794433422 / 9781794433427 | 01/2019 | $28.45 |
| | Building Organisational Capability | Zairi, Professor Mohamed | Paperback | 1793925534 / 9781793925534 | 01/2019 | $28.45 |
| | Building the Right Capacity for Sustainable Delivery (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076981178 / 9781076981172 | 06/2019 | $28.45 |
| | Channel Management (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1076998224 / 9781076998224 | 06/2019 | $28.45 |
| | Citizen Centricity through Connectivity | Zairi, Professor Mohamed | Paperback | 107700267X / 9781077002678 | 06/2019 | $28.45 |
| | Costing and Efficiency Measurement (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077057032 / 9781077057036 | 06/2019 | $28.45 |
| | Creating Knowledge Enterprise | Zairi, Professor Mohamed | Paperback | 1794114297 / 9781794114296 | 01/2019 | $28.45 |
| | Customer Experience Measurement (Service Excellence) | Zairi, Professor Mohamed | Paperback | 108027149X / 9781080271498 | 07/2019 | $28.45 |
| | Customer Insight (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077075073 / 9781077075078 | 06/2019 | $28.45 |
| | Deep In Crisis: The Uncertain Future of the Quality Profession (Quality 4.0) | Zairi, Professor Mohamed | Paperback | 172014382X / 9781720143826 | 10/2018 | $42.70 |
| | Delivering Sustainable Performance | Zairi, Professor Mohamed | Paperback | 1795000252 / 9781795000253 | 01/2019 | $28.45 |
| | Emphasising Stakeholder Orientation | Zairi, Professor Mohamed | Paperback | 1795046821 / 9781795046824 | 01/2019 | $28.45 |
| | Fuelling Innovative Thinking | Zairi, Professor Mohamed | Paperback | 1794492852 / 9781794492851 | 01/2019 | $28.45 |
| | Great Relationships with Customers through Effective Communication (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1080261354 / 9781080261352 | 07/2019 | $28.45 |
| | Growing Human Capital | Zairi, Professor Mohamed | Paperback | 1793993092 / 9781793993090 | 01/2019 | $28.45 |
| | Implementing Risk Management | Zairi, Professor Mohamed | Paperback | 1794317279 / 9781794317277 | 01/2019 | $28.45 |
| | Inducing Customer Centricity | Zairi, Professor Mohamed | Paperback | 1794687092 / 9781794687097 | 01/2019 | $28.45 |
| | Innovation in Service Delivery (Service Excellence) | Zairi, Professor Mohamed | Paperback | 1077082193 / 9781077082199 | 06/2019 | $28.45 |
| | Leadership | Zairi, Professor Mohamed | Paperback | 1070343552 / 9781070343556 | 05/2019 | $28.45 |
| | Leadership of Excellence Explained | Zairi, Professor Mohamed | Paperback | 1793276862 / 9781793276865 | 01/2019 | $28.45 |
| | Leading into the Future through Excellence: An Assessment Guide (Quality 4.0) | Zairi, Professor Mohamed | Paperback | 1796815977 / 9781796815979 | 02/2019 | $42.70 |
| | Making Integrity Licence to Practice Leadership | Zairi, Professor Mohamed | Paperback | 1794037926 / 9781794037922 | 01/2019 | $28.45 |
| | Managing Customer Results | Zairi, Professor Mohamed | Paperback | 1096884372 / 9781096884378 | 05/2019 | $28.45 |
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