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The Quality Business: Quality Issues and Smaller Firms
Contributor(s): Blackburn, Robert (Author), Curran, James (Author), North, Julian (Author)
ISBN: 0415146089     ISBN-13: 9780415146081
Publisher: Routledge
OUR PRICE:   $118.75  
Product Type: Hardcover - Other Formats
Published: December 1997
Qty:
Annotation: This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing.
Additional Information
BISAC Categories:
- Business & Economics | Small Business - General
- Business & Economics | Leadership
- Business & Economics | Economics - General
Dewey: 658.401
LCCN: 98133987
Lexile Measure: 1480
Series: Routledge Studies in Small Business
Physical Information: 0.89" H x 6.36" W x 8.76" (1.00 lbs) 246 pages
 
Descriptions, Reviews, Etc.
Publisher Description:
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.