The Quality Business: Quality Issues and Smaller Firms Contributor(s): Blackburn, Robert (Author), Curran, James (Author), North, Julian (Author) |
|
![]() |
ISBN: 0415146089 ISBN-13: 9780415146081 Publisher: Routledge OUR PRICE: $118.75 Product Type: Hardcover - Other Formats Published: December 1997 Annotation: This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. |
Additional Information |
BISAC Categories: - Business & Economics | Small Business - General - Business & Economics | Leadership - Business & Economics | Economics - General |
Dewey: 658.401 |
LCCN: 98133987 |
Lexile Measure: 1480 |
Series: Routledge Studies in Small Business |
Physical Information: 0.89" H x 6.36" W x 8.76" (1.00 lbs) 246 pages |
Descriptions, Reviews, Etc. |
Publisher Description: This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control. |